TERMS & CONDITIONS

Payment & Terms & Conditions

  • All reservations require a 50% non-refundable deposit by credit card or direct deposit in order to secure your place.
  • The balance must be paid two weeks prior to arrival.
  • If a booking is cancelled a 50% refund of total price is subject to a confirmed re-booking.
  • If a re-booking is unable to be made there will be no refund.
  • The person that made the booking must make cancellations in writing.
  • Prices are subject to change without prior notice, though once a booking is made and secured by a 50% deposit the price will be fixed at the agreed rate.
  • If you decide to leave sooner than planned, we are not able to refund the cost of the remainder of your scheduled time.
  • Byron Bay Detox Retreats reserves the right to amend, vary or cancel any booking.
  • We accept credit card or direct deposit.
  • Once we have received your comprehensive registration form and 50% deposit you will receive your pre-cleanse program and confirmation.

Medical Policy

Byron Bay Detox Retreats is not set up as a 24-hour medical centre;

  • We are not equipped to handle urgent medical care needs, however we do have a doctor on call.
  • We are not a rehab centre for coming off heavy drugs and/or alcohol and are not set up to provide special care for clients who have special physical, physiological or emotional needs.
  • If you are in need of assistance in getting around our property, or other special care, we require you bring someone with you to help meet your special needs.
  • We require that all clients disclose any significant health issues prior to coming to Byron Bay Detox Retreats. Some chronic health conditions may need a doctor’s written letter of approval before commencement.
  • Please note; Alcohol, Non-Prescription Drugs, Food, Coffee/Tea and Sweets are prohibited.